SHIPPING POLICY

Last Updated: July 03, 2022

This Shipping Policy explains how AutoCodeWorks handles the preparation, shipment, and delivery of physical products. Please read this policy carefully before placing an order.

By placing an order with us, you agree to the terms of this Shipping Policy.


1. SHIPPING COVERAGE

AutoCodeWorks ships physical products to the locations supported at checkout. Shipping availability may vary depending on the destination, product type, carrier restrictions, and applicable laws.

Digital products, downloads, software, memberships, and online activations are not shipped physically and are delivered electronically.


2. PROCESSING TIME

Physical products typically require 3 to 7 business days for order preparation, testing, packaging, and dispatch before shipment.

Processing times may vary depending on:

  • Product availability
  • Order volume
  • Payment verification
  • Customization or technical preparation requirements
  • Holidays or weekends

Orders are not processed on weekends or public holidays unless otherwise stated.


3. SHIPPING TIME

After dispatch, delivery time depends on the shipping carrier and destination.

Estimated transit times may vary and are not guaranteed unless expressly stated at checkout or in a separate written agreement.

Delays may occur due to:

  • Carrier delays
  • Weather conditions
  • Customs clearance
  • Address issues
  • Public holidays
  • Other events outside our control


4. TRACKING INFORMATION

Where available, all shipped orders include tracking information.

Once your order has been dispatched, you may receive a shipping confirmation email with tracking details. Tracking updates may take some time to appear in the carrier’s system.


5. SHIPPING ADDRESS

You are responsible for providing a complete and accurate shipping address at checkout.

AutoCodeWorks is not responsible for delays, failed delivery, lost packages, or additional costs caused by:

  • Incorrect shipping address
  • Incomplete address information
  • Missing apartment, suite, or unit numbers
  • Refused delivery
  • Failure to collect the package from the carrier

If an order is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply for reshipment.


6. RISK OF LOSS

Risk of loss passes to you once the order is transferred to the shipping carrier, to the extent permitted by applicable law.

If a package is lost or delayed after it has been handed over to the carrier, we will assist you in opening a claim where appropriate, but we are not responsible for carrier-caused delays or loss beyond our reasonable control.


7. CUSTOMS, DUTIES, AND TAXES

International orders may be subject to import duties, customs fees, taxes, or other local charges imposed by the destination country.

These charges are the customer’s responsibility unless otherwise stated.

AutoCodeWorks does not control and is not responsible for customs processing delays or charges imposed by local authorities.


8. DAMAGED, MISSING, OR INCORRECT ITEMS

If your order arrives damaged, incomplete, or incorrect, you must contact us within 1 business day of delivery.

Please include:

  • Your order number
  • Photos of the item and packaging
  • A description of the issue

Claims submitted after the stated period may not be eligible for replacement, refund, or store credit.


9. ORDER DELAYS OR NON-DELIVERY

We are not liable for shipping delays caused by third-party carriers, customs authorities, or circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact us so we can assist with a carrier inquiry or review.


10. SHIPPING RESTRICTIONS

Some products may not be available for shipment to certain countries, regions, or addresses due to carrier restrictions, legal limitations, or product-specific requirements.

We reserve the right to limit or refuse shipping to any address or destination at our discretion.


11. SHIPPING CHARGES

Shipping charges, where applicable, will be shown at checkout or otherwise communicated before order completion.

Shipping fees are non-refundable unless required by law or unless we determine otherwise in connection with an approved return or cancellation.


12. CONTACT US

If you have any questions about this Shipping Policy or the status of your order, please contact us at:

AutoCodeWorks

Email: [email protected]

Website: AUTOCODEWORKS